INA Soft Metals Privacy Policy
Last Updated: 1st December 2025
Introduction
INA Soft Metals (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using our website or requesting our services, you agree to the terms outlined in this policy.
Information We Collect
Information You Provide
When you request a quote, schedule a service, or contact us, we may collect:
- Name
- Email address
- Phone number
- Property address
We collect this information solely to respond to your inquiry, provide accurate quotes, and schedule on-site visits for eavestrough, soffit, fascia, and gutter guard services.
Information Collected Automatically
We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects anonymized data including:
- Pages visited
- Time spent on site
- General geographic location (city/region level)
- Device type and browser
- Referral source (how you found our site)
GA4 does not collect personally identifiable information. Google Analytics uses cookies to gather this data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
How We Use Your Information
We use the information you provide to:
- Respond to quote requests and inquiries
- Schedule and conduct on-site assessments
- Communicate about your project or service
- Follow up on completed work
We use analytics data to:
- Understand which pages are most useful to visitors
- Improve website content and user experience
- Measure the effectiveness of our online presence
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following circumstances:
- Service delivery: If required to complete your project (e.g., coordinating with material suppliers for specific orders)
- Legal requirements: If required by law, court order, or government request
- Business transfer: In the event of a merger, acquisition, or sale of assets, your information may transfer to the new owner
Data Retention
We retain your contact information for as long as necessary to provide services and maintain records for warranty and follow-up purposes. If you request deletion of your information, we will remove it from our active systems within 30 days, unless we are required to retain it for legal or business purposes.
Cookies
Our website uses cookies for Google Analytics 4 functionality. Cookies are small text files stored on your device that help us analyze site traffic.
You can control cookie settings through your browser. Disabling cookies may affect your experience on our website but will not prevent you from contacting us or requesting services.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information from our records
- Withdraw consent for future communications
To exercise any of these rights, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to access, correct, or delete your personal information, contact us:
INA Soft Metals
1632 40 St SW, Calgary, AB T3C 1W9
Email: [email protected]
Phone: (587) 893 – 5300
This policy is provided for informational purposes and does not constitute legal advice. For questions about your rights under Canadian privacy law (PIPEDA), consult a legal professional.